Interviews

To engage more with its customers, Kirbys in Leeds has invested in an app and digital loyalty scheme. Owner Andy Crombleholme talks about the impact

As the cost-of-living crisis continues, the number of customers complaining about prices has risen, however, Tiffany is learning to filter out the less genuine ones

It might be The Cod’s Scallops’ quietest time in terms of footfall, but it’s still busy behind the scenes, reminding customers they are there June,

Zero Plus in Cardiff is finally open after a two and a half month refurbishment turned into eight months. The delay hasn’t phased owner Zohaib

How did you get into the industry? My brother and I were working as chefs in different restaurants and we had both just started families.

How did you get into the industry? My first taste of the fish and chip industry was when my parents bought the shop my mum had

Family-owned business Bells has opened its sixth restaurant and takeaway in Durham. Owner Graham Kennedy talks about expansion, leading from the front and why Seaham maybe

How did you get into the industry? I started from the bottom up really, as counter staff. When the business I worked for was sold