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Just Eat axes 1,700 delivery jobs in move away from worker model

Home » News » Just Eat axes 1,700 delivery jobs in move away from worker model

Just Eat is to cut 1,700 delivery jobs as it seeks to “reorganise” and “simplify” its delivery operation in the UK.

The delivery giant wants to move away from employing its own riders and drivers and towards using gig economy workers to deliver food.

Just Eat was the first food delivery aggregator in the UK to employ delivery drivers when it rolled out the model in London in December 2020.

Delivery employees have been given six weeks’ notice with pay. A further 170 office staff are also affected and it is understood they will begin a process of redundancy and may be moved to other parts of the business.

A Just Eat Takeaway.com spokeswoman said: “Just Eat UK is reorganising and simplifying its delivery operation as part of the ongoing goal of improving efficiency.

“As part of this process we have proposed to transition away from the worker model for couriers, which is a small part of our overall delivery operations – running in certain parts of six UK cities.

“There will be no impact to the service provided to partners and customers.

“Our top priority now is to support impacted employees and couriers.

“We are hugely grateful to our talented colleagues and couriers who have been part of the worker model in the UK.”

Just Eat saw a 10% fall in orders across the UK and Ireland in 2022 compared with the previous year.

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