“Deborah is the reason we are in the Top 40 for next year’s Fish & Chip Takeaway Award and competing, hopefully, for the number one spot. She’s helped me get across my vision to provide quality meals with friendly and inviting service that cannot be easily forgotten by visitors. She’s created a friendly and enjoyable environment for the team to strive in and grow.”
How long have you worked at Fisherman’s Bay?
Since July 2021 although I’ve worked in the industry for several years. Steven knew I wanted a move to Fisherman’s Bay and when a full-time front of house job was available, he offered it to me and within two weeks I started. Within a short while, I was offered a supervisor’s role and in January of this year, I was asked to be manager. I was a little hesitant but was reassured by Steven and other members of his family that they had total faith in me and that they would give me the relevant training needed.
What are your responsibilities?
My job includes day-to-day running of the shop, organising staff and doing staff rotas, which sometimes can be a massive headache but I like to accommodate all staff with the hours needed and to fit time around home life. I also do the majority of the stock ordering, cashing up at end of the day, interviewing and hiring staff. Generally making sure everything runs smoothly.
What’s your favourite part of the job?
So many things. I love the interaction with customers and the lovely feedback we get from them. And I love the buzz when it’s busy, which is often!
What’s your least favourite part of the job?
There’s no least favourite thing about my job. I’m struggling to think of anything, to be honest. It’s a hard and demanding job at times but I look forward to every new challenge and I’m sure I still have lots to learn.
What is it you like about working at Fisherman’s Bay?
We have a great team and all work together, I always say I’ll never ask them to do a job that I wouldn’t do myself. It’s great being nominated and winning awards and I’m proud to play a part in that along with all the team.
How do you feel about being nominated as an unsung hero?
Being nominated by Steven is an honour as I know he trusts me and respects my judgement, which I appreciate. I’m grateful for the opportunity to show my true potential in my job role but, I must add, I couldn’t do any of it without my full team.