Digital food safety system Checkit has helped Tir a Mor remove any uncertainty over daily compliance tasks and eliminate time consuming paperwork from kitchen processes
Tir a Mor is a fish and chips shop situated in the heart of the historic market town of Llanrwst, North Wales, at the edge of the Snowdonia National Park. Open seven days a week, it caters for local customers as well as tourists in its takeaway shop and adjoining 40-seater restaurant. Due to high demand, the capacity of the restaurant is expanding to provide seating for 90 customers.
Proud of its five-star hygiene rating and keen to maintain that status, owner Wyn Williams wanted to optimise the way crucial food safety and hygiene tasks were managed ahead of the expansion. Getting rid of paper-based checklists and moving to a digital-based system was the first step.
Wyn comments: “We wanted to be a fish and chips shop that is completely paperless. Paper records are time consuming to fill and can get lost or dirty in the kitchen. What’s more, restaurants can lose their hygiene rating for mistakes in the records, not necessarily food safety failings, so it is a big risk.”
Installing Checkit in March, Wyn can now be confident that staff are carrying out all the relevant checks in the right way, at the correct times.
He adds: “Staff know they have to do the jobs before they log in the results. I can see when a job is ticked off, so I can go check if it has actually been done and if I find out it hasn’t, staff will be disciplined. On the other hand, if they don’t fill in the handset by a set time, I will be notified and know for a fact that the jobs have not been done, and can address this.
“It is important that there is no room for error or false records. For example, if staff are taking a temperature measurement and the result is outside the acceptable parameters, the system advises what action should be taken to ensure food is always safe.”
The system, which includes checks tailored to Wyn’s business, even alerts him via e-mail on his days off if something is wrong so he can ring the shop and make sure it is corrected straight away.
He adds: “From the management point of view, Checkit saves a lot of time. Before this, I had to spend a lot of time managing the paperwork, for example copying the paper checklists before going on holiday. If I didn’t leave enough copies of the check lists, the records might not get filled in and compliance could be compromised.”
“However, to me, more important than the time saved, is the fact that we can now be sure that we are working safely. We are now running the business the way it should be done.”
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