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Greggs looks to open more drive-thrus

Following the successful trial of its first drive-thru in Irlam, Greater Manchester, bakery giant Greggs is looking at rolling out more sites.

Talking to Chronicle Live, chief executive Roger Whiteside said the popularity of the concept indicated a demand for further drive-thru locations, adding: “We are very excited by it – it’s got off to a flying start. It’s been interesting and exciting to see how well customers have taken to it.

“Customers are very taken by the idea of not having to leave their cars. We wondered if they would be welcoming to do this, and it’s been very positive – I don’t understand why we haven’t done this years ago."

Stating that the business is actively looking for more sites, hoping to grow from its current 1,806 to 2,000, Whiteside also suggested that home delivery could also be an option, stating: “On home delivery, if you’d asked me a few years ago I couldn’t see there being demand. Now I can see there is demand, but now it needs to be proved we can make money from it. I’m one step closer to it.”


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