The Valley Chippy in Atherton, near Wigan, is a successful traditional shop in a terraced block serving the local customer. It is a lesson that a good product, recognising what your customers want and high levels of customer service, are still the key to success no matter how big your business or stiff the competition.
Owner Chris Chris Cartwright comes from a dynasty of fish and chip owners in the North of England. His uncle has a number of shops while his cousins have two in the Manchester area. With all having an unswerving loyalty to Hewigo
, when it was time to refurbish the shop recently it didn’t take Chris long to make up his mind which range to instal.
“We needed to reorganise and refurbish the shop,” says Chris who has owned The Valley Chippy for seven years. “The old range had worked away for over 30 years but just couldn’t cope with busy periods especially Friday tea-time when it’s manic. Naturally when it came to the new range I looked at others but eventually like the rest of the family I was convinced that Hewigo was the one. They could not have been more helpful.”
The range is a 3-pan counter finished in brushed stainless steel with LED lighting. “It looks good and serves us well,” adds Chris.
Phillip Purkiss, managing director of Hewigo UK, says: “It has always been a pleasure to have the Cartwright family as customers and now it has moved into a second generation.”
Hewigo 0121 544 9120 www.hewigo.com